What devices does EventPass support?

EventPass is supported on iOS (9.0+) and Android Devices (5.0+).

Click here to Download EventPass

Does EventPass cost money to download?

EventPass is free for end-users (Event Attendees) to download.

What does EventPass cost for event organizers?

Depending on the feature-set, EventPass provides packages to fit every organizers needs. Contact us for more information.

Do I need a data plan to use EventPass?

Some of the EventPass features do not require an active data connection to use, however, to add a ticket and initlize the app you will need a data connection.

How do I add my ticket to EventPass?

Simply scan your EventPass compatible ticket QR code or you can manually enter the EventPass ID located on your ticket.

EventPass says my ticket is already being used, how can I add my ticket?

If you come across this error, there is a chance another user has tried to enter your EventPass ticket ID. To resolve this issue, fill out the Contact Support Form and someone from our team will get back to you.

Do I need an active Phone Number to create an account?

For safety and security purposes, EventPass requires users to create accounts using an active phone number. Users will also be required to enter a login code which will be sent to the phone number used to create your account.

Can I add multiple tickets to EventPass from the same event?

Users are only able to add one ticket from a single event to an EventPass account. However, users are able to add events that occur on different days, or locations, to the same user account.